Who to contact at Loblaws brands for receipt or survey issues
1. General Survey Help
If you’re having trouble accessing or completing the StoreOpinion.ca survey, here are your options:
- Official Survey Help Page: storeopinion.ca → Look for the “Help” link in the footer.
- Survey Technical Issues: Email [email protected] (InMoment is the survey partner powering StoreOpinion).
2. Receipt or Code Issues
If your receipt is missing a survey code, or the code isn’t working:
- Call Loblaws Customer Relations Centre
- Ontario: 1-800-296-2332
- Quebec: 1-800-567-8683
- Hours: 08:30 AM – 05:30 PM (Monday–Friday)
- Visit the Customer Service Desk at the (No Frills, Real Canadian Superstore, Shoppers Drug Mart, and Zehrs) store where you shopped (bring your receipt).
3. Brand-Specific Support
Depending on where you shopped, you may need to contact the right brand:
- No Frills: Call the store directly (phone number is printed on your receipt).
- Real Canadian Superstore: Contact their customer service line via realcanadiansuperstore.ca.
- Shoppers Drug Mart: Call 1-800-SHOPPERS (746-7737) or visit shoppersdrugmart.ca.
- Zehrs: Reach customer support via zehrs.ca.
4. Contest & Prize Queries
If you entered the draw but want to check status:
- Visit the Official Contest Rules section at storeopinion.ca.
- Email [email protected] with your entry details.